{"id":3554,"date":"2025-04-30T13:00:42","date_gmt":"2025-04-30T13:00:42","guid":{"rendered":"https:\/\/support.mymaths.co.uk\/?p=3554"},"modified":"2026-09-07T10:15:27","modified_gmt":"2026-09-07T10:15:27","slug":"inviting-teachers","status":"publish","type":"post","link":"https:\/\/support.mymaths.co.uk\/as\/teacher-support\/teacher-accounts\/inviting-teachers\/","title":{"rendered":"Set up personal teacher accounts"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Last year, we introduced\u202f<strong>personal teacher accounts<\/strong>\u202fin&nbsp;MyMaths&nbsp;and to experience future developments on the platform we strongly recommend activating individual teacher logins.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As well as being more secure, personal teacher accounts will allow you to:&nbsp;<\/p>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Log in to the Teacher Dashboard directly<\/li>\n\n\n\n<li>Reset your password<\/li>\n\n\n\n<li>Favourite a class for quicker access<\/li>\n\n\n\n<li>View a list of overdue allocations from your favourite classes on the Teacher Dashboard homepage<\/li>\n\n\n\n<li>You can still view all classes and students as you could before<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Watch the video below and follow the simple step-by-step process which is also\u00a0detailed\u00a0below\u00a0<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/youtu.be\/B5H25SbvNVk\" target=\"_blank\" rel=\" noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1908\" height=\"1074\" src=\"https:\/\/support.mymaths.co.uk\/wp-content\/uploads\/sites\/2\/2025\/04\/MyMaths-Personal-Teacher-Accounts.png\" alt=\"\" class=\"wp-image-3800\" srcset=\"https:\/\/support.mymaths.co.uk\/wp-content\/uploads\/sites\/2\/2025\/04\/MyMaths-Personal-Teacher-Accounts.png 1908w, https:\/\/support.mymaths.co.uk\/wp-content\/uploads\/sites\/2\/2025\/04\/MyMaths-Personal-Teacher-Accounts-768x432.png 768w, https:\/\/support.mymaths.co.uk\/wp-content\/uploads\/sites\/2\/2025\/04\/MyMaths-Personal-Teacher-Accounts-1536x865.png 1536w\" sizes=\"auto, (max-width: 1908px) 100vw, 1908px\" \/><\/a><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong><strong>Log in to your Teacher Dashboard and click on the Admin tab<\/strong><\/strong>&nbsp;<\/h2>\n\n\n\n<figure class=\"wp-block-image size-full border\"><img loading=\"lazy\" decoding=\"async\" width=\"1329\" height=\"572\" src=\"https:\/\/support.mymaths.co.uk\/wp-content\/uploads\/sites\/2\/2025\/04\/MyiMaths-Screenshot1.jpg\" alt=\"\" class=\"wp-image-3797\" srcset=\"https:\/\/support.mymaths.co.uk\/wp-content\/uploads\/sites\/2\/2025\/04\/MyiMaths-Screenshot1.jpg 1329w, https:\/\/support.mymaths.co.uk\/wp-content\/uploads\/sites\/2\/2025\/04\/MyiMaths-Screenshot1-768x331.jpg 768w\" sizes=\"auto, (max-width: 1329px) 100vw, 1329px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong><strong><strong>Within the sub navigation select<\/strong>&nbsp;<strong>the Teacher<\/strong>&nbsp;<strong>section<\/strong>. <strong>You&nbsp;now have the ability to Add Teachers by clicking the Add Teacher button<\/strong><\/strong><\/strong>&nbsp;<\/h2>\n\n\n\n<figure class=\"wp-block-image size-full border\"><img loading=\"lazy\" decoding=\"async\" width=\"923\" height=\"500\" src=\"https:\/\/support.mymaths.co.uk\/wp-content\/uploads\/sites\/2\/2025\/04\/MyiMaths-image-3-1.jpg\" alt=\"\" class=\"wp-image-3795\" srcset=\"https:\/\/support.mymaths.co.uk\/wp-content\/uploads\/sites\/2\/2025\/04\/MyiMaths-image-3-1.jpg 923w, https:\/\/support.mymaths.co.uk\/wp-content\/uploads\/sites\/2\/2025\/04\/MyiMaths-image-3-1-768x416.jpg 768w\" sizes=\"auto, (max-width: 923px) 100vw, 923px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong><strong><strong>Enter the teacher email address and then click Add Teacher<\/strong>&nbsp;<\/strong><\/strong>&nbsp;<\/h2>\n\n\n\n<figure class=\"wp-block-image size-full border\"><img loading=\"lazy\" decoding=\"async\" width=\"959\" height=\"603\" src=\"https:\/\/support.mymaths.co.uk\/wp-content\/uploads\/sites\/2\/2025\/04\/MyiMaths-image-4.jpg\" alt=\"\" class=\"wp-image-3796\" srcset=\"https:\/\/support.mymaths.co.uk\/wp-content\/uploads\/sites\/2\/2025\/04\/MyiMaths-image-4.jpg 959w, https:\/\/support.mymaths.co.uk\/wp-content\/uploads\/sites\/2\/2025\/04\/MyiMaths-image-4-768x483.jpg 768w\" sizes=\"auto, (max-width: 959px) 100vw, 959px\" \/><\/figure>\n\n\n\n<p class=\"message information wp-block-paragraph\">You may need a third level login to Invite teachers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Follow the process for all teachers so all teachers who currently&nbsp;have&nbsp;access&nbsp;to&nbsp;MyMaths&nbsp;have an individual teacher account.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Newly created teacher accounts will be listed on the \u2018Invited teachers\u2019 page initially but will move to the Teachers page once the account holder confirms their account.&nbsp;<\/p>\n\n\n\n<h1 class=\"wp-block-heading\">FAQs<\/h1>\n\n\n\n<h2 class=\"wp-block-heading\">Can a teacher request an account within MyMaths?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">No. They will have to be invited through &#8216;Admin, Invite teachers&#8217; within the Teacher Dashboard.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Does the account holder&#8217;s email address have to belong to an institution?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">No. Any email can be used but only one email address per account. If the account holder belongs to multiple institutions then they will have to use a different email address for each account.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Why does the invited account have the status &#8216;bounced&#8217;?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Check that the email address is correct and confirm with the account holder. If it is correct and it still bounces, please contact us.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Why does the invited account have the status &#8216;expired&#8217;?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For security, the invitation link will expire after a certain amount of time. Click &#8216;resend invitation&#8217; to send a new link. The account holder should receive a new email within a few minutes. Check Spam and Junk emails if an email doesn&#8217;t arrive in their inbox. If the account holder doesn&#8217;t receive an email, please contact us.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">I can&#8217;t send an invitation as &#8216;Account already exists&#8217;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If the account holder already has an account with a different MyMaths school, they will need to use a separate email address for each account.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This error may also appear if the email address has already been invited to join your school.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Can I suspend an account?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Not at the moment. You will have to delete the account and invite them again later. We may include this functionality at a later date.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Can I change another teacher&#8217;s password?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">No. For security reasons, only the account holder can change their password.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Can I change another teacher&#8217;s email address?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Only the account holder will be able to change their email address. If you have invited a user but they haven&#8217;t confirmed their account yet, you will have to delete their account and add it again using the correct email address. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last year, we introduced\u202fpersonal teacher accounts\u202fin&nbsp;MyMaths&nbsp;and to experience future developments on the platform we strongly recommend activating individual teacher logins. [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"templates\/what-is-oxford-reading-buddy.php","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[370],"tags":[],"class_list":["post-3554","post","type-post","status-publish","format-standard","hentry","category-teacher-accounts"],"translation":{"provider":"WPGlobus","version":"3.0.6","language":"as","enabled_languages":["gb","au","za","as"],"languages":{"gb":{"title":true,"content":true,"excerpt":false},"au":{"title":false,"content":false,"excerpt":false},"za":{"title":false,"content":false,"excerpt":false},"as":{"title":false,"content":false,"excerpt":false}}},"acf":[],"_links":{"self":[{"href":"https:\/\/support.mymaths.co.uk\/as\/wp-json\/wp\/v2\/posts\/3554","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.mymaths.co.uk\/as\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/support.mymaths.co.uk\/as\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/support.mymaths.co.uk\/as\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/support.mymaths.co.uk\/as\/wp-json\/wp\/v2\/comments?post=3554"}],"version-history":[{"count":0,"href":"https:\/\/support.mymaths.co.uk\/as\/wp-json\/wp\/v2\/posts\/3554\/revisions"}],"wp:attachment":[{"href":"https:\/\/support.mymaths.co.uk\/as\/wp-json\/wp\/v2\/media?parent=3554"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/support.mymaths.co.uk\/as\/wp-json\/wp\/v2\/categories?post=3554"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/support.mymaths.co.uk\/as\/wp-json\/wp\/v2\/tags?post=3554"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}